Shipping policy

Nuclear Fishing Gear Shipping Policy

Last updated: October 22, 2026

Thank you for shopping with Nuclear Fishing Gear (NFG). We are committed to processing and shipping your order efficiently. This Shipping Policy explains our shipping procedures, estimated delivery times, shipping charges, and how we handle shipping-related concerns.

Order Processing

Orders are typically processed within 1–2 business days, excluding weekends and holidays.

Orders placed after 12:00 PM Central Time, on weekends, or on holidays may begin processing the next business day.

During periods of high order volume, processing times may be extended. We will notify customers of significant delays when applicable.

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times are displayed during checkout.

Delivery estimates include carrier transit time and do not include order processing time unless specifically stated.

Delivery dates are estimates and may be affected by weather, carrier disruptions, holidays, or other circumstances beyond our reasonable control.

We will communicate material shipping delays and provide cancellation or refund options as required by applicable law.

Shipping Costs

Shipping charges are calculated at checkout based on the delivery destination, package weight, and selected shipping method.

Free standard shipping may be offered on qualifying orders or during promotional periods. Any applicable free shipping offers will be clearly displayed at checkout.

Shipping Destinations

Nuclear Fishing Gear currently ships exclusively within the United States.

We do not currently offer international shipping.

Shipping restrictions may apply to certain U.S. territories or destinations, as indicated at checkout.

Order Tracking

Once your order ships, we will email tracking information when provided by the shipping carrier.

Tracking information may take up to 24–48 hours to become available or update after shipment.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an error in your shipping address, please contact us immediately.

We will make reasonable efforts to correct the address before shipment but cannot guarantee changes once an order has been processed or shipped.

If an order is returned due to an incorrect or incomplete address supplied by the customer, additional shipping charges may apply to reship the merchandise. Any refunds or deductions will be handled in accordance with applicable law.

Lost, Damaged, or Delayed Shipments

If your shipment is lost, damaged, or significantly delayed, please contact us at darin@nuclearfishinggear.com.

For damaged shipments, we ask that you contact us promptly after delivery and provide photographs of the damaged merchandise and packaging when reasonably possible.

For missing or lost shipments, we may initiate an investigation with the shipping carrier to determine the shipment's status.

Where a shipment is confirmed lost or merchandise arrives damaged, we will work toward an appropriate resolution, including replacement or refund when warranted.

Nothing in this policy limits your rights under applicable consumer protection laws.

Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate changes or cancellations before shipment.

Once an order has shipped, changes or cancellations may no longer be possible. Eligible returns will be handled in accordance with our Return and Refund Policy.

Approved refunds for cancelled orders will be issued to the original payment method whenever possible. Refund processing generally takes up to 10 business days, although your financial institution may require additional time to post the credit.

Refunds required by applicable law will be issued within the legally required timeframe.

Returns and Refunds

For information about eligible returns, refunds, and our 10-day return window, please refer to our separate Return and Refund Policy.

Contact Us

If you have questions regarding shipping, delivery, or an existing order, please contact:

Nuclear Fishing Gear

Email: darin@nuclearfishinggear.com

Website: www.nuclearfishinggear.com

Additional Texas and Federal Considerations

Because NFG operates in Texas and sells merchandise online, I would also keep these points in mind:

  • FTC Mail, Internet, or Telephone Order Merchandise Rule: You generally must ship within your stated timeframe or, if no timeframe is stated, within 30 days. If you cannot ship on time, applicable delay-notice, consent, and refund requirements apply.

  • Texas consumer protection: Avoid statements that could be misleading about delivery, availability, shipping costs, or refund rights under the Texas Deceptive Trade Practices Act.

  • Risk of loss: Do not assume that handing a package to USPS, UPS, or FedEx automatically eliminates your responsibility to the customer. The applicable contract terms and law matter.

  • Policy consistency: Ensure that your Shopify checkout, order confirmation emails, shipping policy, and return policy all communicate consistent terms.

These are practical compliance considerations rather than a formal legal opinion.

My recommendation: Use the revised version above. It gives NFG reasonable operational flexibility, establishes a clearer process for shipment problems, and aligns with your 10-day return policy without creating unnecessarily restrictive terms.

One additional business decision worth making before publishing is whether you want to offer free shipping above a minimum order amount, since that should be coordinated with the shipping rates displayed in Shopify.